Help Center
How can we help you today?
Guides for finding a puppy, running your kennel, and managing your account.
Browse by category
Every help article, grouped by what you're trying to do.
Getting started
What DogPed is, how to create an account, and what to do first as a buyer or a breeder.
See all (5 articles)Finding a puppy
Search, filters, sorting, favorites and alerts — everything a buyer uses to find the right litter.
- Search and filter puppies
- How "Recommended" sort works
- Reading a puppy listing
- Favorites and search alerts
Contacting breeders
Messaging, staying safe, leaving reviews, and reporting a profile or listing.
- Messaging a breeder
- Staying safe in messages
- Block or report a conversation
- Report a breeder or listing
Verification & trust
How breeders get verified, what each badge means, and how to complete your own checks.
See all (5 articles)Litters & listings
Publishing and managing litters, puppies, and your breeding dogs.
See all (6 articles)Plans & billing
Breeder Basic, Pay As You Go and Breeder Pro — pricing, invoices and cancellation.
See allAccount & privacy
Sign-in methods, security, notification preferences, and control over your data.
See allTroubleshooting
Fixes for uploads, messaging, notifications, sign-in and payments.
- Photo and document upload issues
- Can't sign in or verify your phone
- Messages not updating in real time
- Browser and device support
In-depth guides
Longer reads that go beyond a single how-to.
Still need help?
If you couldn't find what you were looking for, our team is here to assist.